Return Policy
Dear Customer,
Thank you for choosing to purchase our products. To ensure your shopping experience is pleasant and smooth, we have established the following return policy:
1. All Sales Final:
- Once the goods have left the premises, we do not support refunds. or returns
- Only damaged goods upon receipt may be eligible for return.
2. Procedure for Returning Damaged Goods:
- If you receive damaged goods, please contact us within [3] days.
- Provide the order number and detailed information about the damaged item for verification.
- We will assist you in completing the return process promptly and provide necessary return instructions.
3. Return Conditions:
- To facilitate a smooth return process, ensure that the item is unused, undamaged, and in its original packaging.
- We will inspect returned items, and those not meeting the return conditions will not be accepted.
4. Refund Processing:
- Upon receipt and inspection of the returned item, we will process the refund.
- The refund amount will be credited back to your original payment method, typically within [7] days.
- Please note that the refund amount does not include shipping charges from the original order.
5. Contact Us:
- If you have any questions or suggestions regarding our return policy, feel free to contact us.
- You can reach us at [Contact Us].
- Please read and understand our return policy carefully before making a purchase. We are honored by your support and trust.
Should you have any questions or need assistance, please do not hesitate to contact our customer service team, who are dedicated to serving you.
尊敬的顾客：
感谢您选择购买我们的产品。为了确保您的购物体验愉快顺畅，我们制定了以下退货政策：
1. 商品出门即视为售出：
- 出售的商品一经离店，恕不支持退款与退货
- 仅在收到的商品出现损坏时，方可申请退货
2. 损坏商品退货流程：
- 若您收到的商品存在损坏，请务必在 [3] 天内与我们联系
- 请提供订单号和损坏商品的详细信息，以便我们进行核实
- 我们将协助您尽快完成退货流程，并提供必要的退货指引
3. 退货条件：
- 为保证退货的顺利进行，请确保商品未经使用、未受损，并保留原包装
- 我们将对收到的退货商品进行检查，若发现不符合退货条件，将无法接受退货申请
4. 退款处理：
- 经确认收到退货商品并检查无误后，我们将会进行退款处理
- 退款金额将原路返还至您的支付账户，处理时间约为 [7] 天
- 请注意，退款金额不包括原始订单中的运费
5. 联系我们：
- 如果您对我们的退货政策有任何疑问或建议，请随时与我们联系
- 您可以通过以下方式与我们取得联系：[联系客服]
- 请您在购物前仔细阅读并理解我们的退货政策。对于您的支持与信任，
我们深感荣幸。如有任何疑问或需要帮助，请随时联系我们的客户服务团队，我们将竭诚为您服务
